A review of Tata Docomo online recharge

Tata Docomo is currently offering the cheapest tariff without any special packs. So I took a Tata Docomo as some of my co workers insisted, rather say compelled me to take one. I took it just a month ago & service of it is quite impressive be it the network connectivity, customer care, sms delivery, network clearance almost every aspect of a mobile operator.
Going every time to a local retailer to recharge the number is not possible for everyone specially when you are working or have some problems to go outside to recharge. Here Tata Docomo offers a online recharge from their website. If you have a stable internet connectivity then you may proceed to do so. Tata Docomo does not charge any extra amount for online recharge. Its the same thing as you go to retailer a buy a paper recharge or do an easy recharge. I recently completed an online recharge on Tata Docomo. And I'm sharing my experience with you all.
Tata Docomo's online recharge interface is good and neatly designed. Best of all there is no third party ads on their page which can track your activity or place some activity logging cookies. Here are the steps.

1. Just go to their homepage  & select Online Recharge from the drop down menu of Account Services placed at the right hand top. You will be taken to this page http://www.tatadocomo.com/online-recharge.aspx where you have top enter your mobile number. Enter your mobile number and hit enter or click submit.
2. Now you have to choose you recharge type. It means what type of recharge you want. Is it a Top Up Recharge for main account balance or Special Recharge like SMS vouchers or special call rate discount pack. Click on whatever recharge you want to do.
3. Now you will be taken to a page where you have to enter your email id and select the recharge amount which are listed below. Do these & click submit. After submitting click pay now.
4. Now you will be taken to a pop up page of Payment. This page is the payment gateway by Billdesk.com, a popular payment processing site. It is secure & safe. You will see the available payment types present at the page like Credit Card, Debit Card, net Banking & Cash Card. Choose whatever way you like to pay.
5. As soon as you click your preferred payment you will be given extra categories under it. E.G. for paying via Credit cards you will be given the category of credit cards like American Express, Mastercard/Visa & Diners. Choose your option.
6. Then you will be taken to the main payment page. Here you have to fill up the details (as always you do while making an online payment). This step is important. Fill up carefully.
7. Now pay & you will see a page confirming that your recharge has been successful & you will be given a Transaction Id such as MSPDxxxxxxxxx45. You can note it down or not cause as soon as you payment completes you will get a message on your mobile as you always use to have while recharging. And you're done :)

But now some main parts I want to share,

• Tata Docomo says "While selecting recharge amount you will be given the applicable recharges available for your number." But I saw that there is no Rs. 35 recharge amount on the website for my mumber, whereas I could easily recharge it from a local retailer. What is this ? If the recharge amount was not applicable for my number then how could I recharge with it from the local retailer. (Rs. 35 sms pack works for any number)
• Many of the special offer recharges are not enlisted on the recharge amount list. This is no a good repute. We need it to be on the page. :(
• As previously said Tata Docomo wants you email id to proceed to recharge. But what do they do with it? Cause when recharge is done we get no information in our email id provided for recharging. They should send a confirmation email with the recharge details.

What I liked is the good & clean interface with an excellent quickness of the process. But if Tata Docomo cares about the shortcomings quoted above then it would have been better.

Ok it was my personal experience, if anyone of you have any of this type of experience then you may mail me nabajitsaha@email.com.